Player Card: Approval Guide

Thank you for your interest in using the Twitter Player Card. To help expedite the approval of your Card, it is useful to read the below fully and provide the appropriate information when prompted via e-mail.

1. General Policy and Rules
2. Most Common Issues
3. Providing Us Additional Information
4. How to take a Screen Shot
   1. On Mac
   2. On Windows
   3. On iPhone
   4. On Android

General Policy and Rules

In particular, we are interested that your Player Card implementation does not breach the style or security policy of a Player Card. To understand this policy, please read the following resources:

• Display Requirements
• Player Card Policy & Rules
• Mixed content/SSL security violation troubleshooting

Most Common Issues

We’ve listed some of the most common issues on our Cards Troubleshooting Guide.

Providing Us Additional Information

In certain cases, we ask for additional information to help us debug and expedite the approval process.

When prompted to provide a screen shot, please ensure that every screen shot you provide contains the security lock of the browser or mobile browser. This is a common issue, and will help us approve more quickly.

In your next exchange with us, please provide the following screen shots. Example images are on the Player Card Page. (Feel free to supply as as an attachment or linked to a public image sharing service like Dropbox, Imgur or ImageShack):

1. An example URL with the Twitter Card Metadata tags. For example, http://www.youtube.com/watch?v=15u2G-L07x8
2. The URL referenced in the Twitter Card twitter:player tag. In the above example URL, view source and see twitter:player is https://www.youtube.com/embed/15u2G-L07x8
3. The URL of a tweet with the above Twitter Card URL referenced. For example, https://twitter.com/rchoi/status/409593598854696960
4. A screen shot of the twitter:player URL in a browser, BEFORE video play. In the below image, note that the video has NOT yet begun play, takes up the entire space, and the secure browser lock (top left) is still intact. Please note that an active mixed content warning (signified by a red ‘X’ over the lock) will not be approved.
   
   
5. A screen shot of the twitter:player URL in a browser, AFTER video play. As noted previously, an active mixed content warning will not be approved.
   
   
6. A screen shot of the twitter:player URL in a browser on iPhone, BEFORE video play. (If implemented using twitter:player, and not twitter:player:stream.) In the below image, note that the video has NOT yet begun play, fits the full screen, and the secure browser lock (top left) is still intact. As noted previously, an active mixed content warning will not be approved.
   
   
7. A screen shot of the twitter:player URL in a browser on iPhone, AFTER video play. (implemented either as twitter:player or twitter:player:stream.) In the below image, note that the image fits the full screen and the secure browser lock signifies passive mixed content, which is acceptable. As noted previously, an active mixed content warning will not be approved.
   
   
8. A screen shot of the twitter:player URL in a browser on Android, BEFORE video play. (If implemented using twitter:player, and not twitter:player:stream.) Note that the video can NOT begin play, fills the full screen, and the secure browser lock (top left) is still intact. As noted previously, an active mixed content warning will not be approved.
9. A screen shot of the twitter:player URL in a browser on Android, AFTER video play. (implemented either as twitter:player or twitter:player:stream.) Note that the image fits the full screen. As noted previously, an active mixed content warning will not be approved.

How to take a Screen Shot

On Mac

From About.com: “To capture the entire desktop, press Command-Shift-3. The screen shot will be automatically saved as a PNG file on your desktop.”

For more details, you can read more on the About.com page: http://graphicssoft.about.com/od/screencapturemac/ht/macscreenshot.htm

On Windows

From Windows Help: “Click the window you want to capture. Press Alt+Print Screen by holding down the Alt key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key names on your keyboard may vary slightly.).”

For more details, you can read more on the Windows help page> http://windows.microsoft.com/en-us/windows-xp/help/setup/take-a-screen-shot

On iPhone

To take a screen shot on iPhone, press both the Home and Sleep buttons at the same time.

For more details, you can read more on the Apple Support Forums: https://discussions.apple.com/thread/3739872?start=0&tstart=0

On Android

From Lifehacker: “If you have a shiny new phone with Ice Cream Sandwich or above, screenshots are built right into your phone! Just press the Volume Down and Power buttons at the same time, hold them for a second, and your phone will take a screenshot.”

If you are not running Ice Cream Sandwich or you need more details, you can read the original Lifehacker post: http://lifehacker.com/5994516/how-to-take-a-screenshot-on-android